FAQs

You can easily purchase products through our convenient online ordering process:

First- Choose item you need and confirm the quantity
Before the order confirm,if need to revise the quanity or add other items.
you could click ” Cart”,then revise to add other new or remove.

Second-shipping method
Choose shipping method
1. Standing shipping is via Hongkong Registered Mail about 10 to 30 working days arrived
Please note: Transit times may vary.

  Standing shipping only accept order weight/volume is less than 2000g  including package.

2. Express shipping is via DHL/UPS/FEDEX/TNT/EMS about 5 to 7 working days arrived
Please note: Transit times may vary.

    Express shipping is for high value and urgent need.better for weight more than 2000g including package.

We will consider the order and customer`s address,and calculate the exact shipping cost
according to the order weight and volume,then revise and update the proper shipping cost
When we are not on line ,you could send us email or leave us message on MSN.Third- Payment method
1. Paypal default, if have no Paypal, Credit card is also available.
2. T/T bank wire transfer for mass order or large amount (Company Bank)
3. Western Union

Fourth- When confirm the placed order, you will get a email about the order information from us
Which including order number,products,totally costs…

Fifth- Order processing.
We will process according to the order quanity and weight/volume to revise
and update the shipping cost,even change the shipping method
Also,Each order ,we will email customer the tracking number.

Last- Order finished. after service and keep contact
Following this link at :http://asungadget.com/order-tracking/
for tracking your order with your order ID and email address

Orders
Orders are processed Monday through Saturday 9:00am-7:00pm HK time (express orders processed until 5:30pm HK time). Orders placed on the weekend or holidays will be processed on the following business day. Upon submission of your order, you will automatically be sent an email to confirm that your order has been received and your credit card information has been verified. Your email confirmation will show the status of the items that you ordered and confirm your method of shipment. We accept online orders.Orders are processed in the order that they are received, in the event that a product runs out of stock after your order has been placed, you will receive an email to notify you of the potential delay in receiving your order.

Out Of Stock / On Order Items
From time to time, it is unavoidable, stock shortages will occur. Why?

  • Demand for an item is much higher than expected and our manufacturer needs time to restock our supply.
  • The manufacturer has an unforeseen backorder of an item due to a shortage of part, materials, etc.
  • Delivery delays can be caused by transportation strikes, natural disasters such as floods, snow or rain storms, etc.
  • The estimated in stock date of an item is subject to change at any time.
Terms Account
Purchase orders will be accepted via the on-line order system at http://www.asungadget.com . Your order will be processed and an invoice will be promptly mailed to you. For off-line order,please leave us message at sales@asungadget.com or asungadget@hotmail.com , we will contact you within 1-2 working day.

Wholesale:
Mass order is available. please email us the quantity and SKU number.we will try our best to make a nice diccount.

Thank you for your business!

The asungadget.com Team
sales@asungadget.com