Shipping

Shipping
We offer the following shipping options below for your reference, and will consider the actual weight and volume to offer customer best shipping cost. if need other shipping method ,please leave us message via Email.

Notice: Battery is not allowed in a Standing shipping. because the package will  return or refused by the Airmail Post.
Shipping Method

Choose shipping method
1. Standing shipping is via  Hongkong Registered AirMail about 10 to 30 working days arrived
Please note: Transit times may vary.

  Standing shipping only accept order weight/volume is less than 2000g  including package.

2. Express shipping is via DHL/UPS/FEDEX/TNT/EMS about 5 to 7 working days arrived
Please note: Transit times may vary.

    Express shipping is for high value and urgent need.better for weight more than 2000g including package.

3. USPS -Special Shipping for USA customer  Only!
As China Registered Post is very busy. so some order will handle slowly,and it is out of control.
So From Nov.2,2013, Each week We will DHL the goods to New Jersey USA Warehouse. then will release to USPS. We surely will email customer a USPS tracking number for online Checking. In case of this, It can save your time .but same cost.

 Tracking code type:
USPS:22 digit (5-10 Working days)
Singapore Registed Airmail shipment: RFxxxxxxxxxSG  (7-20 working days arrive)
Hong Kong Registed Airmail shipment: RBxxxxxxxxxHK  (7-20 working days arrive)
CHINA Resisted Airmail Shipment: RR/RA/RBxxxxxxxxxCN (7-20 working days arrive)
CHINA EMS shipment: EExxxxxxxxxCN (3-7working days arrive)
DHL Express shipment: xxxxxxxxxx 10 digit ( 3-7working days arrive)
TNT Express shipment: CTxxxxxxxxxCN (3-7 working days arrive)
FedEx Express shipment :x xxxxxxxxxxx 12 digit (3-7 working days arrive)
UPS Express shipment: Hxxxxxxxxxx (1-7working days arrive)
CHINA SF express shipment: xxxxxxxxxxxx 12 digit (2-3 working days arrive
CHINA,Korea,Singapore,Hong Kong,Macao,Taiwan)

We will consider the order and customer`s address,and calculate the exact shipping cost
according to the order weight and volume,then revise and update the proper shipping cost
When we are not on line ,you could send us email or leave us message on MSN or Skype.

  • Saturday delivery is Not included in both the Express and Priority shipment methods.
  • We offer International Economy and International Priority shipment services.

All orders placed on asungadget.com can be quickly shipped in one/two working day,item will ship from Shenzhen /Hong Kong. Orders are shipped weekdays (non-holidays) and our cutoff time for express service is 7:30pm HK time, Delivery transit time starts once we have filled the order and our carrier has picked up the package.

  • We will not provide Shipping Refunds due to weather related delivery delays.
  • Deliveries to remote areas inside the 48 contiguous states may increase delivery time.

For all residential deliveries: asungadget.com will not be held responsible for packages left outside a resident’s door if signature service is NOT requested or if the customer has a signature release on file with FedEx or USPS. Customers may select signature required service at the time of order placement (additional fees may apply).

NOTE: For International shipments – you may provide us with your Federal Express / UPS / DHL / TNT  account number and you must accept all Duties, Taxes and other fees that may apply.Refused Packages/ Undeliverable Packages Customers will be automatically charged a service fee for:

  • Any refused package.
  • Undeliverable packages due to incomplete address information, no signature on file, or no recipient at the shipping location provided.
  • Re-shipment of packages returned to us.

Merchandise Damaged In Transit If your merchandise arrives damaged, notify us before returning it. We must be notified within one business day to insure proper handling of your claim. Some shipping companies require that a representative come to your home. Remember to keep the original packaging. Do not discard the shipping box, after inspecting the damaged parcel, they will return it to us. This procedure needs to be followed in these rare occasions.
Missing Items in Shipment If you receive a package and there is a missing item, you must notify us within 24 hours to ensure proper handling of your claim. We are not responsible for missing items not reported to us after the 24 hour allotted time.
Returns/Exchanges Policy Our goal is to provide our customers with the best products available. We conduct extensive testing on each product to look for the best compatibility, fit, finish, ease of use and quality. In the event you are dissatisfied with a product, please contact us within 30 days of the shipment date at sales@asungadget.com for refund detail,so that we can insure proper tracking of your return. After we receive your return, please allow 5 business days to process your transaction. Shipping charges will NOT be refunded.

  • Defective Items: If you receive a defective product, please contact us. The replacement or even exchange item will be sent to you and will include a self-addressed pouch to return the defective item to us. There will be a charge for the replacement product but we will issue a full refund when we receive the defective item back. If for any reason, the customer does not want the replacement for the defective item, the customer assumes responsibility for the return shipping costs. If our staff tests the returned item and it has been found to not to be defective, the customer assumes responsibility for the additional shipping costs and for the original item if it is not returned within 10 business days.
  • Erroneously Shipped Items: If you receive an erroneously shipped product, please contact us. The originally ordered item will be sent to you and will include a self-addressed pouch to return the erroneously shipped item to us. If the item returned was found to actually match the item originally ordered, the customer will be charged a restocking fee and any related shipping costs. The customer assumes responsibility for the additional shipping costs and for the original item if it is not returned within 10 business days.
  • All Other Returns/Exchanges: For all other returns/exchanges, please contact us for the return detail. All items must be returned in new condition with all original parts and packaging. Exchanges will incur an additional shipping charge at a reduced rate. A re-stocking fee will apply to all returned items (excluding defective or erroneously shipped products). Based on our evaluation of the item(s), condition, contents and packaging a 10%-30% re-stocking fee will be charged. Additional charges may apply for any missing or damaged parts.
  • Manufacturer’s Warranty: All OEM products are sold with the full manufacturer’s warranty, please consult the information enclosed with your packaging for terms and conditions. All other warranty periods vary by manufacturer and product.

Customer Support We provide unmatched support and service for our customers. Support for any accessory product purchased from us is always FREE and available for the lifetime of your purchase. For support please contact us via email

Thank you for your business!

The asungadget.com Team
sales@asungadget.com